Technical Support

If you have any questions regarding a game, payments or otherwise, we are happy to help you:

FREQUENTLY ASKED QUESTIONS (FAQ)
The collection of FAQs will help you get answers to a lot of questions quickly and conveniently. Please refer to this list before you contact our support team directly.



 

SUPPORT – ASK A QUESTION
If you cannot find a satisfying answer to your question in the FAQ section you can ask your question via e-mail. Please click the link below.



 
More Info

Guarantee
At VIVA MEDIA you do not only get great PC-Games, but also a comprehensive guarantee.



 

Registration
Registering a game and what to keep in mind.



 

Security
Here is why security is important to us.