Frequently Asked Questions
 
  1. Are the games really free of charge?
  2. What restrictions apply to the free versions of the games?
  3. What system requirements apply?
  4. I would like to play the game after the trial period. How can I register the game?
  5. I have paid for a game but I have lost my activation-code. What should I do?
  6. Where can I download the GAME CENTER?
  7. Is the GAME CENTER free?
  8. How and when would the GAME CENTER inform me about new games?
  9. Do I have to re-install the GAME CENTER with a new game?
  10. Who is going to help me with installation problems?
  11. I am stuck in the game. Who can help me?
  12. The download link does not work. What can I do?
  13. Can I play the games with a joystick or gamepad?
  14. Are there cheats available for the games?
  15. DirectX – what is that?
 
Answers
 

1. Are the games really free of charge?

  • Yes, all games can be downloaded and played free of charge for a trial period of 60 minutes. We give you the chance to try our games before you decide whether you want to have the full version of the respective game.
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2. What restrictions apply to the free versions of the games?

  • All unregistered (not paid for) games are limited to a 60 minutes trial time.
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3. What system requirements apply?

  • For each of the games you can find the specific system requirements on the lower part of the game description page.
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I would like to play the game after the trial period. How can I register the game?

  • In order to register a game you have to buy it (pay a license fee). After your payment has been processed successfully (we accept credit or debit card payment) we will provide you with a 10 digit activation-code. Entering the activation-code into the game will unlock the game and you will be able to play the full version of the game for an unlimited period of time.
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I have paid for a game but I have lost my activation-code. What should I do?

  • Please fill in the form in the support area. Let us know what game you have registered and give us the details of your payment. Our support team will verify the information and send you the activation-code within two business days.
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Where can I download the GAME CENTER?

  • The GAME CENTER is included in every Game we offer on this website.
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Is the GAME CENTER free?

  • Yes, the GAME CENTER and the use of it is free of charge.
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How and when would the GAME CENTER inform me about new games?

  • In the area “NEW GAMES“ you will always find all games you have not yet downloaded and installed.
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Do I have to re-install the GAME CENTER with a new game?

  • NO. Along with the installation of a new game you will automatically receive an updated version of the GAME CENTER.
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Who is going to help me with installation problems?

  • Our support team is happy to help you. Before you contact the support team, please make sure that your computer meets the minimum system requirements for the respective game.
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I am stuck in the game. Who can help me?

  • We do assure you that every game we offer can be played through completely. In case you are unable to advance further in a game you probably have to get more practice or just be lucky.
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The download link does not work. What can I do?

  • You can always contact our support team. However, please make sure that your Internet connection is working.
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Can I play the games with a joystick or gamepad?

  • Not all of our games support joysticks or gamepads. Please refer to the product descriptions for details.
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Are there cheats available for the games?

  • There are cheats available for some of the games, for example Beetle Bug. Most games however don’t have cheats.
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DirectX – what is that?

  • DirectX is a Microsoft component, extending the Windows operating system multimedia capabilities. It improves the sound and graphics performance. Most likely DirectX is already pre-installed on your PC. Click here to download the latest version of DirectX. It's free!
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